Beneficiary Web Enrollment Website on milConnect

• Update your information in the Defense Enrollment Eligibility Reporting System(DEERS) A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their family members. You need to register in DEERS to get TRICARE. (DEERS)
• Enroll in TRICARE Prime and make changes
• Enroll in TRICARE Prime Remote and make changes
• Enroll in TRICARE Select
• Enroll in TRICARE Young Adult
• Enroll in the US Family Health Plan
• Enroll in the TRICARE Dental Program
• Enroll in the TRICARE Retiree Dental Program
• Enroll in TRICARE Reserve Select
• Enroll in TRICARE Retired Reserve

milConnect
(Defense Manpower Data Center)

• Update your information in DEERS
• View or change TRICARE enrollment information
• Sign up to receive beneficiairy correspondence electronically
• Find an ID card-issuing facility
• View personnel information (sponsors only)
• Transfer GI Bill benefits to family members (sponsors only)
• View civilian employment information (Guard/Reserve only–excluding Army, Navy, and Coast Guard Reserve)
• View Servicemembers’ Group Life Insurance information (except Marines and Coast Guard)
• Get proof of TRICARE coverage
• Search frequently asked questions

MHS GENESIS

New secure patient portal for the Military Health System. Will eventually replace the TOL Patient Portal. Visit Health.mil to see current availability.

• View, download and transmit your health data
• Book or cancel appointments
• Request prescription refills
• View clinic notes and certain lab/test results
• Exchange messages with your health care team
• Complete a pre-visit, dental health history questionnaire online
• Look up health information related to your health concerns, results, and prescriptions

East RegionUnder the new regional contracts, the East Region is a merger of the North and South Regions and includes: Alabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin.

Get the mobile app:

• Check eligibility
• Make a payment
• Change your payment method
• Request a new enrollment card
• Check referral status
• Check authorization status
• Check claims status
• View your explanation of benefits

West RegionAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming.

• Check eligibility
• Make a payment
• Change your payment method
• Request a new enrollment card
• Check referral status
• Check authorization status
• Check claims status
• View your explanation of benefits

Overseas

• Check eligibility
• View/update other health insuranceHealth insurance you have in addition to TRICARE, such as Medicare or an employer-sponsored health insurance. TRICARE supplements don’t qualify as 'other health insurance.' information
• Check referral status
• Check authorization status
• File claims
• Check claims status
• View your explanation of benefits

TRICARE For Life

• Check eligibility
• Check claims status
• View your explanation of benefits
• Send a secure email to customer service

Pharmacy

• Start Home Delivery
• Order refills
• Check order status
• Setup auto refills
• Get an explanation of benefits

TRICARE Dental Program

• View plan coverage details
• Check a claim
• View claims history
• View explanation of benefits
• Access tools and resources
• Access the 'Find a Dentist' feature
• File a grievanceYou can file a grievance when:
  - You have a complaint about the quality of care you received,
  - A provider or facility behaved inappropriately, or
  - You have any other non-appealable issue.
  The grievance may be against any member of your health care team. This includes your TRICARE doctor, your contractor, or a subcontractor. online

TOL Patient Portal

• Schedule and cancel appointments at military hospitals or clinics for yourself or your authorized family members
• Get appointment reminders via email and text message
• Refill and check the status of your prescriptions at your military pharmacy
• View or download your personal health data