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- Hours of operation will remain 9:00 a.m. to 5:00 a.m.
- Slots will remain operational, featuring Plexiglas barriers or spacing for social distancing.
- Table Games are available daily from 9:00 a.m. to 5:00 a.m. on the main floor and in the High Limit room.
- All dining/drinking amenities have re-opened including alcohol service on the casino floor.
- Sandhill Cafe hours will be 9AM - 2AM and Sandhill Grab & Go hours will be from 9AM - 4AM.
- Harvest Buffet hours will be Thursday & Sunday: 1PM - 8PM and Friday & Saturday: 1PM - 9PM
- Beverage stations for coffee, soda, and water will remain open with full service from Gun Lake Casino Team Members.
- Consumption of food and beverages is not allowed while playing Table Games.
- Appliques Gift Shop is open.
- East Rewards Center is open.
- Gift Giveaways are postponed until further notice.
OTHER HIGHLIGHTS:
- Indoor smoking is not permitted inside Gun Lake Casino. For Guests’ convenience, outdoor smoking accommodations will be clearly identified and located near the East entrance of the casino and a covered, heated area on the 2nd floor of the parking garage.
- Open daily to all Guests 21 years of age and older.
- Masks are required and must fully cover your mouth and nose. Exceptions include those times when a guest is consuming F&B products, when smoking in an outdoor designated area, for identification purposes and when otherwise directed by GLC staff.
- If you are experiencing symptoms related to COVID 19 – (Coughing, Fever, Shortness of Breath) you and the guests traveling with you will not be allowed to enter the property.
- If you have any recent air travel (within 14 days) you and the Guests traveling with you will not be allowed to enter the property.
- An enhanced thermal imaging system is used for temperature scans of all Guests.
- No valet parking.
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Gun Lake Casino is the ultimate entertainment destination in West Michigan, and we look forward to welcoming you back to the Best Days! We are committed to your health and safety with a deliberate and caring approach to Play It Safe while giving our Guests the entertainment escape you have been waiting for. As we move forward, we will continue to enhance our Guest experience in a thoughtful manner — the health and safety of our Guests are at the forefront of each decision made. For now – Gun Lake Casino will be smoke free and only Guests 21 years and up will be allowed entry.
Parking & Transporation
All arriving Guests will be directed to park inside our five-floor parking garage or in the West surface parking lot. Dedicated VIP parking remains accessible for our most loyal Guests. In our initial phase of opening, valet operations will be unavailable, and all bus routes will be discontinued, including the Gun Lake Casino Express.
entering the best days
Gun Lake Casino is known for providing superior Guest service, and this tradition will continue after you enter the building. One of our friendly Team Members will greet you and your party to assist with checking in through a two-part, non-invasive thermal screening process. Guests will be required to remove their face mask upon entry, provide valid identification, and answer screening questions.
For your protection, face masks are required while visiting with the exception of times when you are consuming F&B products or smoking in a designated area. You are welcome to wear your own personal face mask and/or gloves. Each Guest will be offered a mask upon entry if they do not have their own PPE.
RSVP For a Great meal
An advanced reservation system has been prepared for Sandhill Café and Harvest Buffet to monitor Guest counts, reduce lines for entry and assist in proper social distancing. Guests can RSVP here for Sandhill Cafe and here for Harvest Buffet to reserve a dining time for their party. Registering for the wait list can be done in person at the casino as well. Guests are encouraged to enjoy the gaming amenities at Gun Lake Casino until they are paged for their reservation.
Gun Lake Casino adheres to rigorous measures and procedures to ensure the health and safety of our Guests and Team Members. Initiatives include adjusting our operating hours, opening with limited attendance, increasing frequency of sanitization and disinfection, and the following:
TEMPERATURE CHECKS
Thermal cameras are used at every entrance, allowing for discreet, non-invasive two-part entry screening for all Guests and Team Members. Any person displaying a temperature of 100.4°F or higher will undergo a secondary screening in a private, isolated area. Those with a temperature confirmation through the secondary screening will be not be allowed to enter and will be directed to seek appropriate medical care.
PERSONAL PROTECTIVE EQUIPMENT (PPE) FOR GUESTS
A face mask is required during your visit and it must cover your nose and mouth — you are welcome to wear your own personal face mask and/or gloves. Each Guest will be offered a mask upon entry if they do not have their own PPE. For your safety and security, masks that cover the entire face are prohibited. Guests may be asked to remove any face coverings, including masks, for identification.
CLEANING PUBLIC SPACES
Significant enhancements beyond nightly deep cleaning procedures have been implemented for all public spaces. Dedicated, highly attentive Team Members will continuously sanitize all entrance doors, door handles, elevators, slots, chairs, restrooms, Kiosks, ATMs, ledges, counters, hand rails, etc.
HAND SANITIZING
Over fifty (50) hand sanitizer stations are available in Guest areas for your convenience throughout the building in frequently traveled areas.
NEW TECHNOLOGY
The latest technology has been secured to further improve sanitation, including electrostatic sprayers. The electrostatic process atomizes cleaning products with highly pressurized air. The droplets pass an electrode, creating a magnetically charged spray that seeks out and wraps all touch points and room surfaces. Hospital-grade disinfectant recommended by the CDC and WHO will be utilized with this technology in all public areas.
TABLE GAMES CHIPS & CARDS
The frequency of sanitization of table game chips has been increased to augment the current rigorous standards of cleanliness already in place. Similarly, the current standard for table game card change-outs will be enhanced to further limit the amount of card touches in all game types, including baccarat, carnival games, blackjack and poker games.
SOCIAL DISTANCING
We are all together by staying apart these days. Guests and Team Members are required to practice social distancing of at least six feet while standing in lines, using elevators and using amenities within the building. Appropriate signage and reminders to help comply with local mandates are in place.
GUEST SERVICES
All face-to-face Guest services, including cashiers and GLC Rewards Centers, will utilize every other workstation to increase separation between Team Members. Automated services like ATM/ticket redemption kiosks and Promotional Kiosks will be available in a staggered pattern with wipes and hand sanitizer dispensers. Coat check services will be unavailable in the first phase of opening.
RESTAURANTS AND BARS
Operational adjustments have been made at all venues to allow adequate distancing. Updates include removing every other chair or barstool, powering down every other bar-top slot machine, and limiting overall seating capacity within each venue. Condiments will be provided in single-use packets in dining venues.
ELEVATORS
Signs are placed in the lobby areas to remind Guests to limit riders to four Guests per elevator.
TERMINAL PROTOCOL
Our dedicated first response team of EMTs has been fully trained with sufficient PPE provided to address all medical situations. In the event of a suspected positive case of COVID-19 in any Guest or Team Member area, the area will be quarantined off for a full terminal cleaning process to be completed using cleaning products that meet the Environmental Protection Agency (EPA) guidelines to kill COVID-19. The area will reopen after it is thoroughly cleaned and dry.
At Gun Lake Casino, our priority focus has always been taking care of our Team Members. With their best interest at heart, we have implemented the following initiatives focused on health and safety:
Additional Training
All Team Members receive dedicated training. Training will provide specific focus on COVID-19 safety and sanitation protocols and comprehensive training on the use of personal protective equipment (PPE). Gun Lake Casino is known for providing superior Guest service and included in the training are best practices for to how ensure continued excellence while maintaining proper social distancing.
Personal Protective Equipment (PPE)
Team Members are provided appropriate PPE based on their position and duties as well as upon request. All Team Members wear face coverings during work hours, as approved by management, where they cannot maintain six feet social distancing. Gloves will be provided to Team Members that are in direct contact with our Guests.
shared EQUIPMENT
All shared high-touch tools and equipment will undergo sanitization before, during, and after each shift or anytime equipment is transferred to a new Team Member. Equipment examples include phones, radios, computers, payment terminals, kitchen tools, engineering tools, cleaning equipment, keys, time clocks, and all other high-touch items throughout the property.
Team member areas
Frequency of cleaning and disinfecting high traffic back of house areas has been increased with emphasis on Team Member entrances, open office spaces, conference rooms, training rooms, restrooms, and the Team Member dining room.
TEAM MEMBER testing
Team Members will receive COVID-19 testing on a regular basis. Testing schedules are determined by the amount of contact with Guests. Positive tests will result in a Team Member not being allowed to return to work until cleared to do so by a healthcare professional, and contact tracing will be conducted.
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Summary
Cafe Casino is a new online casino launched by the Bovada/Bodog family of sites in 2016. And if you are familiar with our website, you are probably aware that we consider this group to be a leader in the gaming industry and all sites under their umbrella to be the safest options for US players. Cafe offers some of the most generous bonuses in the industry including a 500% match bonus up to $5,000 on your first deposit.
If you are a bitcoin user you will get an extra shot in the arm and can claim 600% up to %6,000 instead of their standard offer. Cafe offers casino games from 3 different software providers including Real Time Gaming, Rival and Betsoft.
Hits
- Excellent reputation – part of Bovada/Bodog group
- Fantastic bonuses and promotions available
- Mobile friendly
- Credit card and bitcoin friendly
Misses
- Only USA, Brazil And Mexico Players Accepted – No Europeans
General Info
- Established: 2016
- Licensed: Canada
- Software: RTG, Rival + Betsoft
- USA Friendly: Yes
- Mobile Friendly: Yes
- Bonus: 500% Max $5,000
Introduction
Café Casino is part of the Bodog/Bovada group of online gambling sites. Anyone who knows anything at all about the online gambling industry knows that you don't get much better than Bovada/Bodog brands. They've been around since the inception of online casinos and have a perfect track record with players. They pay on time, they are very friendly and they software rocks. There just aren't many reasons to go elsewhere in my opinion.
Is Cafe Casino Legitimate?
Legitimate online casinos offer a few important things. First, they're backed by a license in a reputable jurisdiction. Cafe Casino has that with their license in Kahnawake. A legitimate casino site will also have a reputation for paying out withdrawals when they are supposed to, and even though Cafe Casino has only launched in 2016, they have quickly built up a reputation for quick and reliable cashouts. Finally, legitimate and trusted online casinos will have strong customer service, and that's exactly what you'll get when you play here.
Here Are Some Quick Points on Why We Feel Cafe Casino is Legit
1. Kahnawake has not been afraid to penalize gambling sites that get out of line with some pretty big fines, and they've even pulled licenses from sites before if they violate certain rules.
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2. One of these rules is that player accounts have to be held in separate bank accounts that are not mixed with operating funds, so you'll never have to worry about your funds not being available for a withdrawal.
3. This site is operated by Lynton Limited, a company that is known for running a number of different online casinos, all of which are very reputable and offers reliable cash outs and friendly customer service.
Is Cafe Casino Safe?
A safe and secure playing environment is extremely important for players to feel like their funds and personal information won't be intercepted by hackers or other people with not-so-positive intentions. This starts with the software itself and extends to how their security team handles things like verifying withdrawals and looking for suspicious log-in patterns that match the patterns you'd see from a hijacked account.
The security team at Cafe Casino is all about a proactive approach to keeping your account safe. That's why they have several automated and manual measures in place that are built directly into their software to detect suspicious patterns and to make sure you stay alert if there is ever any type of security breach or password problem. They would rather err on the side of being a little overzealous with their security processes than to have a single player lose funds or have their personal information compromised because of a lack of safety.
Is Cafe Casino Legal in the US?
There is no law that makes playing at Cafe Casino illegal on a federal level in the United States. Even the UIGEA, which is often mistakenly pointed to as being a ban against online gambling, very clearly states that it does not change the legality of gambling in the US. The Department of Justice also released a legal opinion in late 2011 verifying that the Wire Act, another law that's often confused as a ban against online gambling, did not apply to online casino play. The bottom line is that it is completely legal for US residents to play at this casino or any other site as long as the site is located outside of the United States. Cafe Casino is legally licensed and regulated by the Kahnawake Gaming Commission which can be verified here. You can also check out our full list of reputable US online casinos if you want to see what else is on tap.
Welcome Bonus
There are two welcome bonus options at Cafe Casino. The first is a 500% match worth up to $5,000 with the CAFE500 code. It has a 10x maximum cash out on the amount of your bonus with a 35x play-through, and it's completely cashable. The alternative is the CAFE100 code with a 100 percent bonus worth a maximum of $1,000. The play-through requirement for this option is significantly lower at 25x, and there is no maximum cash out amount, though this bonus is cashable as well.
All games other than progressive slots can be played with these bonus offers, but the contribution each type of game makes towards the wagering requirements change a bit depending on what you're playing. For pai gow and casino poker, it's 20 percent, and it's 10 percent for Baccarat, video poker and most types of blackjack. You also have craps, roulette, single-deck blackjack and double-deck blackjack in the five percent category. Bets on all other games count as 100 percent for the sake of the wagering requirements.
In addition to this, players can get a $10 free chip just for signing up. Use the CAFE10 promo code to have this chip added to your account. It has a 60x wagering requirement and a maximum cash out of $125.
Referral Bonus
Cafe Casino offers a refer-a-friend bonus that can be used multiple times and is good for $100 for each sign-up and deposit. Existing account holders must use the referral link provided to their account to receive the bonus funds. To learn more about this and other bonus options, visit the promotions page at Cafe Casino.
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Ongoing Promotions
There are some pretty cool ongoing promotions at Cafe Casino that give you a tremendous amount of value beyond that of the welcome bonus package. To start with, you'll be able to get 10 percent cash back every single day on your deposits if you don't turn out to be a net cash winner. There are different weekly bonuses that change from week to week, and they create a situation where you shouldn't ever have to deposit without getting a bonus for it. Weekly drawings for a piece of a $4,000 prize pool are also good promotions that add value for the players.
New Café Casino Premium Bitcoin-Exclusive Membership
Chances are, you already gamble with Bitcoin at Café Casino, as it’s the best deposit option with the biggest bonuses, no added transfer fees, and is the only way to earn same-day payouts.
However, with Café Casino’s new Premium Bitcoin-Exclusive Membership, you can now upgrade your account to get even more perks – and Perk Points! – for using the world’s most popular cryptocurrency for all your online gambling needs.
This membership tier is offered for free to all Café Casino users who commit to deposit exclusively in BTC, and in addition to all the reasons you already have for banking with Bitcoin, the Premium Bitcoin-Exclusive Membership at Café Casino also includes the following extras, none of which are available to standard members:
- Weekly Deposit Match Bonuses – 350% up to $500
- Weekly Free Spins – 25 free spins for each weekly deposit ($30 minimum)
- Extra Perk Points – 15,000 extra Café Casino Perk Points for each weekly deposit ($30 minimum)
To upgrade your account to the Café Casino Premium Bitcoin-Exclusive Membership level, simply log in and head over to the page for the promotion. There, just enroll in the new tier, and you’ll get immediate access to the above, every time you make a new BTC deposit. The most legitimate online casino is now even more legit when you go all in with Bitcoin!
Game Selection
Games are provided to this online casino from Realtime Gaming and Rival Gaming. Both of these companies have their games audited regularly, and they all have extremely safe software that has been proven over the years. You'll get a huge selection of slots, roulette, craps, casino poker, blackjack, video poker, scratch cards and other types of games when you play here. While the focus is largely on slots, there is also enough depth in the other types of games that every single type of player will feel like they have plenty to choose from.
Security Features
One of the key things to understand about the software at Cafe Casino is that it's based on an extremely solid platform that centers on security. They have automatic checks in place to make sure that suspicious log-in or cash out patterns are looked into immediately, and they have a high-level SSL encryption to protect your connection when you play. This is the same type of encryption used by major financial institutions for their online activities, so you know that you're going to get the best that online safety has to offer.
Banking and Cashier
There are a few main banking options available here. Bitcoin is an option that they are very serious about, and they've created an entire help system with friendly, well-trained customer service agents who can walk you through the entire deposit and withdrawal process.
Cafe Casino now offers the Zelle to Bitcoin deposit method which makes buying and transferring Bitcoin faster by eliminating wait times associated with processing. Zelle casinos are great for new Bitcoin users that have never purchased or transferred Bitcoin before. Other cryptocurrencies such as Bitcoin Cash are also accepted.
Major credit cards such as Visa and Mastercard are also available for deposits, and bank transfers are available for withdrawals.
Casino vouchers can also be purchased from other users to fund your online account fast. This new deposit method is only available at select sites.
Mobile Betting
Café Casino’s mobile site is just like the desktop version and features a bunch of games and promotions on the homepage. The casino uses a responsive web design technology to correctly display the site across multiple media devices. Just like the desktop version the mobile version is easy to use, features tons of games and is organized nicely. The sleek design gives the free mobile version the look and feel of a casual casino café.
Excluded Countries
CaféCasino.lv is only available to US residents. All other countries are excluded from Café Casino’s services.
Customer Support
Café Casino uses 3 methods to respond to customer questions and concerns. The fastest way to get answers is through their Live Chat feature. The live chat feature lets players essentially text a customer service representative and ask technical question about the online casino. Next, there is an e-mail service that can take up to 48 hours to get a response. You can access the contact form and send an e-mail to customer service by selecting the Contact Us link at the bottom of the page. Café Casino also uses a 24/7 hotline where players can call in questions and talk to a live representative.
Customer Service: 1-888-364-1850
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Summary
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The key thing to understand about Cafe Casino is that, even though they have a great game selection and a lot of high-value promotions to choose from, they are still fundamentally based on the premise that security, safety and being reliable are the most important things. That's why they get our recommendation as a safe, secure and reputable casino site that every single type of player can cash in on. From their in-depth safety features to their proactive security team, this is one online casino that has everything that you could ask for to give you peace of mind in knowing that you're going to have a safe and fair experience. That means you can concentrate on trying to win instead of worrying about all of the 'what ifs.'